Marine / Day Boat
ABOUT US
Since 1988, Holland America Line has offered exclusive riverboat and sightseeing service on the Yukon River between Eagle, Alaska and Dawson City, Yukon Territory. Known as the "River of Gold", the Yukon served as the main thoroughfare for thousands of prospectors during the Klondike Gold Rush of 1896-99. The river serves as a gateway to the territory's rich history and the dramatic, unspoiled wilderness celebrated by the works of writers such as Jack London and Robert Service.
As crew aboard the MV Yukon Queen II, you will travel the daily 102-mile journey on the Yukon River providing tour narration, food and beverage service and gift shop sales.
CABIN CREW
A cabin crew member aboard the Yukon Queen II is responsible for providing quality customer service to our guest. Cabin crew members rotate between four different stations: bartender, gift shop attendant, narrator and galley attendant. While working each station they must completed the daily duties required to that station while working in a professional manner.
JOB OUTLINE:
- Organize, prepare and serve two meals a day (Including clean-up) for up to 100+ guests.
- Required to sell Beverages and souvenirs onboard the vessel each day.
- Required to maintain the interior appearance of the cabin.
- Pre and Post season: cabin attendants are required to prepare the cabin for start up or shut down.
- Assist Captain and passengers in the event of an emergency aboard the vessel.
- Wear company uniform as assigned and maintain personal grooming in a clean and professional manner.
- Will deliver narration speeches in front of 100+ guests.
- Assist guests with embarkation and debarkation at both Dawson City and Eagle.
JOB REQUIREMENTS:
- Required skills: Team player, professional oral and written communication skills. Good time and stress management.
- Must demonstrate confidence in narration skills and professionalism when interacting with guests and crew.
- Ability to work independently with minimal supervision.
- Job duties may require lifting 30 to 50 pounds (minimum).
- Willing to commit to a minimum 100-day employment contract.
- Must be 21 years of age.
- Minimum 1 year of customer service experiences is required.
- Must be able to legally gain entrance into Canada and have a valid Passport.
- Must be able to work in the United States
- Must be able to pass a pre-employment drug screen and random screens throughout the season.
- 1st Aid and CPR card is required
Applicants MUST be able to gain entrance into Canada for this position and should be fully aware of the requirements for entry prior to accepting employment offers.
Previous Convictions: Section 19 of Canada’s Immigration Act prohibits the admission of people who pose a threat to public health, safety, order, and national security. Prior to attempting a border crossing, American citizens who have had a criminal conviction in the past must contact the nearest Canadian embassy or consulate well in advance to determine their admissibility as visitors into Canada. If found inadmissible, an immigration officer will advise whether a waiver (Minister’s Permit) is possible.
PLEASE NOTE: A criminal conviction in Canada is defined as both misdemeanors and felonies, including Juvenile convictions.
If you have any concerns that you might not be able to meet the requirements of entry into Canada, please contact Canadian Immigration for additional information. Applicants hired into positions that cross into Canada will be subject to background checks by the Canadian government. Denial of entry into Canada will result in inability to complete job requirements and will therefore result in reassignment and/or termination of employment.
DECK CREW
A deck crew member aboard the Yukon Queen II is responsible for assisting the captain with daily maintenance and operation of the vessel. A deck crew member is also responsible for luggage handling, cleanliness of the interior engine space and exterior of the vessel. They work directly with the captain of the vessel to ensure a safe and enjoyable trip to the guest.
JOB OUTLINE:
- Responsible for engine room checks.
- Responsible for luggage handling
- Assist with daily maintenance aboard the vessel
- Assist Captain with duties in the pilot house
- Responsible for engine maintenance (oil changes and cleaning)
- Responsible for operation of the deck machinery.
- Responsible for providing excellent customer service to our guest.
- Assist Captain and passengers in the event of an emergency aboard the vessel.
- Wear company uniform as assigned and maintain personal grooming in a clean and professional manner.
- Assist guests with embarkation and debarkation at both Dawson City and Eagle
JOB REQUIREMENTS:
- Must be at least 19 years of age (depending on position) and hold a valid driver’s license.
- Must be able to legally gain entrance into Canada and have a valid Passport.
- Must be able to work in the United States
- Required skills: Team player, professional oral and written communication skills.
- Must demonstrate confidence in speaking skills and professionalism when interacting with guests and crew.
- Ability to work independently with minimal supervision.
- Willing to commit to a minimum 100-day employment contract.
- Must be comfortable working with individuals on all different professional levels.
- Must be a team player.
- Must be able to perform safety and emergency duties necessary for US Coast Guard.
- Must be able to pass a pre-employment drug screen and random screens throughout the season.
- Must be able to lift up to 75lbs.
- TWIC card is required
- 1st Aid and CPR card is required
- Maritime experience with small passenger vessels is recommended.
Applicants MUST be able to gain entrance into Canada for this position and should be fully aware of the requirements for entry prior to accepting employment offers.
Previous Convictions: Section 19 of Canada’s Immigration Act prohibits the admission of people who pose a threat to public health, safety, order, and national security. Prior to attempting a border crossing, American citizens who have had a criminal conviction in the past must contact the nearest Canadian embassy or consulate well in advance to determine their admissibility as visitors into Canada. If found inadmissible, an immigration officer will advise whether a waiver (Minister’s Permit) is possible.
PLEASE NOTE: A criminal conviction in Canada is defined as both misdemeanors and felonies, including Juvenile convictions.
If you have any concerns that you might not be able to meet the requirements of entry into Canada, please contact Canadian Immigration for additional information. Applicants hired into positions that cross into Canada will be subject to background checks by the Canadian government. Denial of entry into Canada will result in inability to complete job requirements and will therefore result in reassignment and/or termination of employment.
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QUALIFICATIONS
- At least 21 years of age.
- U.S. Citizen or able to legally work in the U.S.
- Must enjoy working with all types of people.
- Must have at least one year of customer service experience.
- Must be able to commit to a minimum 100-day season.
- Must be able to perform a wide variety of customer service and administrative tasks.
- Standard first aid certification is required prior to start of season
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